Peace of Mind

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Sync Systems Peace of Mind Promise

Our mission is to connect our customers with their homes and businesses. And to make your experience simple and worry free. But even with the best installation and highest quality products, routers and Wi-Fi devices sometimes need to be reset, and high-end components will work more smoothly with extended life expectancy when properly maintained.

To keep your Sync Systems installed systems worry free, and to save you time and money, our promises include:

  • To provide a clean and neat installation. We teach our techs to “leave no trace”, so they will show up with shoe covers, blankets to capture all debris, and vacuums to clean up anything that might escape.
  • We offer two levels of optional support 24 hours a day, 7 days a week, and 365 days a year through Parasol. This service is available by phone, email, text, or instant chat and can typically resolve up to 75% of all connectivity issues within minutes.

Experience Our Benefits

Benefits to You Essential Enhanced
Proactive Monitoring and Remote Repair
We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.		  
Reactive Remote Repair
Upon hearing from you, your system will be accessed remotely and repaired without a service call
24/7 Email, Text and Chat Support
We're available to communicate with you in whichever manner best fits your lifestyle
24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.
App Control
You'll get a mobile app enabling you to fix many of the common issues that technology systems experience.
Discounted Service Call Rates
In the unlikely event that a service call must be scheduled, you'll receive a preferred rate.		    
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Plus, our customers will receive priority scheduling for follow up support should an issue require an on-site technician. So regardless of the size and complexity of your installation, Sync Systems AV has you covered and will keep your Smart Home or business running worry-free. Contact us today for more information at 707-595-9144 or contact us at https://www.syncsystemsav.com/contact.

FAQ: Peace of Mind with Sync Systems

Tech and home security can feel overwhelming. That’s why we’ve put together answers to the most common questions homeowners ask when considering Sync Systems. We’re here to bring peace of mind, not more guesswork.

We specialize in fully integrated smart home technology. That includes home security, surveillance, whole-home Wi-Fi, audio-visual systems, and outdoor entertainment. Whether you’re looking to control your entire home from one app or ensure 24/7 surveillance coverage, we design systems tailored to your lifestyle, not off-the-shelf templates.

Not with us. We coordinate closely with homeowners, builders, and designers to install systems cleanly and discreetly, often during new construction or renovations, but we’re also masters at retrofits. Our “white glove” service means we treat your home like it’s our own.

Absolutely. We prioritize intuitive control, giving you access to lighting, cameras, locks, entertainment, and more, all from your smartphone or tablet. Prefer voice control? We can integrate Alexa, Google Assistant, or other smart voice systems seamlessly.

Security is baked into everything we do. From encrypted communications to secure device networks and firewall-grade routers, we harden every layer of your system to protect your home and data. We also educate clients on best practices for digital safety.

That’s where our support promise shines. We offer proactive system monitoring, remote diagnostics, and on-site service when needed. Whether it’s a firmware update or hardware hiccup, we stay on it, so you don’t have to.

We proudly serve Northern California, including Sonoma & Marin County, San Francisco, and beyond. Being local allows us to offer faster response times, tailored designs for the regional lifestyle, and lasting partnerships with homeowners, architects, and builders in the community.

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